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Shipping & Customs Information

General

Planning a big order? Except for Africa, Australia, UK and US, if your parcel will exceed 2kg (over 20 bottles), we recommend:

  1. spreading the order to more than 1 address, or
  2. spreading the order to a few days - extra charges may apply. Email us at vapevandalmy@gmail.com to make an arrangement today.

Africa, Australia, UK, US

  • No issues.

Asia and China 中国

  • Most countries: No problem with packets/boxes 1kg or less.
  • Singapore: All parcels sent in 2015 were confiscated. No further attempts in 2016.
  • Vietnam: For bigger orders (over 10 bottles / 1kg), please email us at vapevandalmy@gmail.com

Europe

  • Most countries: No problem with packets/boxes 1kg or less.
  • Hungary: Succeeded with 2kg boxes.
  • Italy: 1 randomly confiscated out of many boxes we've sent - we have improved our methods based on a letter sent from the customs to our customer and have no problems since.

Gulf and UAE

  • Most countries: safer with an express courier service like Aramex. Use your Shop & Ship account if you have one.
  • Bahrain: No problem with airmail, but try to keep at 1kg or below. Bigger orders are fine so far with Shop & Ship but we do not recommend exceeding 2kg parcels (see above, General).
  • Saudi Arabia and Turkey: Very high return rates with airmail. Safer to use Aramex or Shop & Ship.

See also: Shipping & Payment Information page