Shipping Payment Information

International orders: Credit cards: We accept credit cards (Visa and Mastercard).

Malaysian orders: Online banking at checkout (via MOLpay): We accept online banking from the following Malaysian banks. This option is available at checkout so you can pay on the spot and receive your goods as soon as possible.

COD not available.

Shipping information

Vape Vandal has shipped to over 80 countries since 2015.

Shipping to Malaysia:
via PosLaju (~2-3 days)
Flat RM10 for purchases below RM100
Free for purchases RM100 and above

Shipping to Brunei, Cambodia, Hong Kong, Indonesia, Laos, Myanmar, Philippines, Singapore, Thailand, Vietnam:
via DHL/Aramex (within a week): add items to cart to see rates

via registered airmail (~1-2 weeks):
Up to 150g: RM11.2 ($2.7)
Up to 250g: RM16.5 ($4.0)
Up to 500g: RM24.9 ($6.1)
Up to 1kg: RM36.5 ($8.9)
Up to 2kg: RM57.5 ($14.0)
Up to 2.25kg: RM74.0 ($18.0)
Up to 2.5kg: RM82.4 ($20.1)
Up to 3kg: RM94.0 ($22.9)
Up to 4kg: RM115.0 ($28.0)

Shipping to the rest of the world:
via DHL/Aramex (within a week): add items to cart to see rates

via registered airmail (~2-4 weeks):
Up to 150g: RM13.3 ($3.3)
Up to 250g: RM21.7 ($5.3)
Up to 500g: RM35.4 ($8.6)
Up to 1kg: RM57.5 ($14.1)
Up to 2kg: RM87.0 ($21.3)
Up to 2.25kg: RM108.7 ($26.5)
Up to 2.5kg: RM122.4 ($29.9)
Up to 3kg: RM144.5 ($35.2)
Up to 4kg: RM174.0 ($42.4)

How to save on international shipping?

• Use a forwarder. Local rates apply (see Shipping to Malaysia) – free when you spend RM70 or more in one order. Aramex Shop & Ship is a popular choice to select countries.
• Buy in bulk. Gather orders from your friends and family.

 

Returned goods or products will be verified together with the receipt and the goods should also present to be in a good condition. The item should be in the original condition in the original packaging. In case the good or product has been used or damaged by the customer, there will no refund for the purchase. Vape Vandal will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods or products, customer will receive their refund within 3 days after confirmation.

Refunds exclude shipping charges incurred.

Should such need arise, kindly return your purchase to the ‘from’ address in your parcel.

Once transacted, orders are not subjected to changes/cancellations – unless explicitly acknowledged by Vape Vandal.

Note to international orders: ORDER AT YOUR OWN RISK!  Please make sure you are familiar with your country’s e-liquid and e-cigarette customs/importation laws before ordering from us.  We will not be held responsible for orders seized by customs, and we will not falsify customs forms to accommodate any orders.

In addition, international orders may be subject to import taxes and duty fees. The customer is responsible for paying these charges.

Depending on destination country, not all parcels will continue to track once they leave Malaysia.

DHL Express
Are you always at home to receive your valuable orders?
Are you tired of receiving “We were here” card from the delivery agent?

Worry no more: Now, you can customize your preferred delivery experience with DHL Express On Demand Delivery (ODD) when you provide your Mobile Number and Email Address, you will receive a message with a link that will direct you to our delivery options by DHL Express.

There’s flexible delivery option for you to choose from at your fingertips:

1. Schedule Your Delivery
– Reschedule your delivery if you are not available.
2. Signature Release
– Leave your shipment in a secure area within your premises as per your instructions.
3. Leave With Neighbor
– Deliver to your selected neighbor as per your instructions.
4. Collect from Service Point
– Self-collection at DHL Service Point at your most convenient location.
5. Alternate Address
– Change your delivery address within the same country.
6. Vacation hold
– Shipment hold in the nearest DHL service center up to maximum of 30 days.

So, select your preferred delivery options now and enjoy the benefits of a seamless delivery experience.

See also: Shipping & Customs Information page